Shipping policy

Last Updated: June 2026

Thank you for shopping with NESTROVA. We are committed to delivering your orders as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Pakistan: 3–10 business days
  • International Orders: 7–20 business days (if available)

Delivery times are estimates and may vary depending on your location, courier services, customs procedures, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

From time to time, NESTROVA may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information (where available).

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

NESTROVA is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping addresses provided by customers.

Delayed or Lost Shipments

While we work closely with our shipping partners, NESTROVA cannot guarantee delivery dates.

We are not responsible for delays caused by:

  • Courier service disruptions
  • Customs inspections
  • Natural disasters
  • Weather conditions
  • Public holidays
  • Other events beyond our control

If your package appears lost, please contact us and we will assist in investigating the issue.

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of receiving the order.
  3. Include your order number and supporting photos.

We will review the issue and work toward an appropriate resolution.

International Shipping

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

These fees are not included in the product or shipping price unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us:

NESTROVA
Email: alwali.store3@gmail.com
Phone: +92 335 0004779