Terms of service

Welcome to NESTROVA. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General Information

NESTROVA is an online store offering products for pets, home, kitchen, and lifestyle needs.

Store Name: NESTROVA
Email: alwali.store3@gmail.com
Phone: +92 335 0004779

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on our website.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will not use our website for any unlawful purpose.

3. Products and Pricing

We strive to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products without notice.
  • Correct pricing or product description errors.
  • Refuse or cancel orders affected by errors.

All prices are displayed in the currency specified on our website and may change without prior notice.

4. Orders and Payments

When placing an order, you agree that:

  • All information provided is accurate.
  • Payment information is valid and authorized.
  • We may cancel orders suspected of fraud or unauthorized activity.

An order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

5. Shipping and Delivery

Delivery times provided are estimates only and may vary due to circumstances beyond our control.

NESTROVA is not responsible for delays caused by:

  • Shipping carriers
  • Customs procedures
  • Weather conditions
  • Other unforeseen circumstances

Risk of loss transfers to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products must generally be returned in their original condition unless otherwise stated. Refund eligibility and processing times may vary depending on the circumstances of the return.

7. Intellectual Property

All content on the NESTROVA website, including logos, graphics, images, text, product descriptions, and designs, is the property of NESTROVA and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Attempt to interfere with website security.
  • Distribute malware, viruses, or harmful code.
  • Engage in fraudulent activities.

9. Limitation of Liability

To the fullest extent permitted by law, NESTROVA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free access to our website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

NESTROVA
Email: alwali.store3@gmail.com
Phone: +92 335 0004779